Official title: Client Service Manager

Unofficial title: Just Hanging

Commitment: Dedicated to becoming a "know it all," Heather strives to stay current on all matters pertaining to the insurance industry. She takes great pleasure in providing sound, professional advice in response to the queries her clients put forth.

On a personal note: When she's not studying Hindi and Urdu or sampling exquisite dishes from around the world, Heather is working on her plan to become an Amazing Race competitor.